The challenges that come with working as a service crew member are difficult and exhausting both physically and psychologically - everything from cooking and delivering meals to delivering excellent customer care for hours can be exhausting. Only recently, the news of a weeping service crew member working at a nearby fast-food restaurant drew support from netizens.
An angry customer reportedly screamed at the weeping service crew member, according to the netizen who told the story. A service crew member's life is no joke, as it is a difficult and exhausting career. Aside from cooking and serving meals, some employees also manage and process customer payments while also providing customer support.
A Facebook user recently shared an event between a service crew member and an irate client.
Zari Frillez posted two photos on Facebook of a female Jollibee service crew member wiping her tears away after meeting an upset customer at the drive-thru.
According to Zari, "Shoutout sa customer sa drive thru ng Jollibee Kumintang (Batangas) na may plate number na 744 di lang namin nakuha yung letter sa plate number.
"Pero may CCTV naman yung drive thru ng Jollibee, na sinigaw-sigawan si ateng naka-duty sa drive-thru na walang nagawa kundi mapaiyak at mag sumbong samin."
Zari then went on to chastise the irate client for the challenging job that service crew members have to do every day.
"Di niyo alam kung gaanong pagod ang ginagawa ng mga taong 'to sa ganitong oras at panahon para makapagtrabaho ng maayos tas babastusin at mumurahin niyo lang.
"Sana malaman yung buong plate number niyo at matauhan kayo ng mahulasan kayo sa ginawa niyo, she added.
"May kasama ka pang babae diyan sa sasakyan mo di ka man lang pinigilan. Nahabag talaga ako kay ate," she wrote.
